Important information regarding your online privacy.
Welcome to Floor Expansion Joint Covers’s privacy policy.
Floor Expansion Joint Covers (“FEJC,” “we”, “us”, or “our” as the context may require) respects your privacy and is committed to protecting your Personal Data (as defined below). This Privacy Policy discloses how we collect, use, store, protect, and otherwise process Personal Data. This Privacy Policy applies to our website floorexpansionjointcovers.com and all other FEJC websites that post or link to this Privacy Policy (each a “Site” and collectively the “Sites”). The Sites, together with all content, functionality, applications, and services provided by FEJC on or through the Sites are referred to herein as the “Services.”
1. Important Information
A. Purpose of This Privacy Policy
This Privacy Policy governs our collection, use, maintenance, protection, disclosure, and processing of Personal Data (as defined below), including Personal Data we collect on or through the Services, and in email, text, and other communications relating to the Services. This Privacy Policy applies to Personal Data collected in connection with products and services offered by FEJC or from other interactions with us where a link or other appropriate reference of incorporation to this Privacy Policy is made.
Except as otherwise provided in this Privacy Policy, this Privacy Policy does not apply to Personal Data that:
- is collected through any applications or websites other than those included in the Services, including websites you may access through or may be linked to by the Services; or
- which you provide to or which is collected by any third party.
It is important to read this Privacy Policy in conjunction with any other privacy policy or fair processing notice we may provide on specific occasions when we are collecting or processing Personal Data so that you are fully aware of how and why we are using that data. This Privacy Policy supplements the other notices and is not intended to override them.
B. Data Controller
For purposes of the EU General Data Protection Regulation, FEJC is the data controller (i.e., responsible for controlling the processing of Personal Data covered by this Privacy Policy). We have created a process for overseeing questions about this Privacy Policy. If you have any questions about this Privacy Policy or any of your Personal Data that FEJC may be storing or otherwise processing, including any requests to have your Data removed, corrected, or updated, please get in touch with us at:
Floor Expansion Joint Covers
Email: info@floorexpansionjointcovers.com
C. No Collection of Information from Children
The Services are not directed to nor intended for use by anyone under eighteen (18) years of age (“Unauthorized Users”). If you are an Unauthorized User, do not use the Services or provide any Personal Data, on, or through the Services.
FEJC does not knowingly collect or retain any Personal Data from children under the age of sixteen (16). If FEJC learns that we have Personal Data on a child under the age of sixteen (16) or equivalent minimum age under applicable privacy laws we will take steps to delete that information from our systems. We will delete any Personal Data that we learn was collected from a child under the age of sixteen (16). If you believe we have collected Personal Data from a child under the age of sixteen (16), please contact us as provided in Section 1.B.
D. Changes to this Privacy Policy; Updating Your Data
FEJC reserves the right to review and update this Privacy Policy anytime. Any such revisions will be effective on the posting date to www.floorexpansionjointcovers.com and, to the extent permitted by applicable law, will apply to all information collected by FEJC before and after the effective date. Users should visit this page periodically to review the current privacy policies.
The data we hold must be accurate and current. Please keep us informed if your Personal Data changes during your relationship with us.
E. Third-Party Links
The Services may include links to third-party websites, plug-ins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not have control over third-party websites and are not responsible for their privacy policies. When you leave the Services, we encourage you to read the privacy policy of every website you visit.
2. The Personal Data We Collect
“Personal Data”, as referenced in this Privacy Policy, means any information by which you may be personally identified, or that relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with you (such as a name, email address or identification number). “Personal Data” does not include information that is generally not considered “personal information” or “personal data” under applicable law, such as information that is publicly available or which is subject to special data privacy laws and/or regulations (such as “protected health information” covered by the Health Insurance Portability and Accountability Act of 1996 (HIPAA)). “Personal Data” also does not include Non-Personal Data (as defined below).
We may collect, use, store, transfer, and otherwise process different kinds of Personal Data about you:
- Identity data: may include first name, maiden name, last name, and title.
- Contact data: may include billing address, delivery address, email address, fax numbers, and telephone numbers.
- Financial data: may include bank account and payment information.
- Transaction data: may include payment details, products, and service details you have purchased from us.
- Technical data: may include internet protocol (IP) address, login data, browser type/version, time zone and location, operating system/platforms, referring sites, and other technology on the devices you use to access the Services.
- Profile data: may include username and password, your purchases, type code, industry information, customer account number, feedback, and survey responses.
- Usage data: may include information about how you use the Services.
- Marketing and Communication data: may include marketing preferences and your communication preferences.
We may also connect information that is about you but does not identify you (“Non-Personal Data”), such as traffic data, location data, logs of the date and time of your visits with the Site and/or Services, click-stream data, and other information which has been de-identified or aggregated in a manner where it can no longer be used to identify you. Non-personal data may be derived from your Personal Data but has been aggregated or anonymized to prevent its ability to reveal your identity directly or indirectly.
We do not collect any special categories of Personal Data, such as details about your race, ethnicity, religious or philosophical beliefs, political opinions, health, or biometric data. Nor do we collect any information about criminal convictions and offenses.
3. How Your Data Is Collected
In connection with our operation of the Services, we collect Personal Data in the following ways:
- Through direct interactions between you and us;
- Through automated technologies or interactions via the Services; or
- From third parties or publicly available sources.
In accessing, using, or registering with the Services or in corresponding with us (including but not limited to via mail, email, fax, or phone), you may directly provide us with certain Personal Data including when you:
- Purchase our products or services;
- Create an account on a Site;
- Subscribe to our marketing and publications;
- Request marketing information be sent to you;
- Enter a competition, promotion, survey; or
- Provide us with any other form of feedback.
To the extent permitted by applicable data protection laws, we may link some of the information we receive directly from you with information we obtain through other methods and vice versa. This allows us to better understand your interests, needs, and objectives such that we may better serve you and offer you better services. Any such information so linked or combined which meets the definition of Personal Data will be treated as such under this Privacy Policy.
As you navigate through and interact with the Services, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:
- Details of your visits to our Website, including traffic data, location data, logs, and other communication data and the resources that you access and use on the Website.
- Information about your computer and internet connection, including your IP address, operating system, and browser type.
The information we collect automatically may include Personal Data or we may maintain it or associate it with Personal Data we collect in other ways or receive from third parties. It helps us to improve the Services and to deliver a better and more personalized service, including by enabling us to:
- Estimate our audience size and usage patterns.
- Store information about your preferences, allowing us to customize our Website according to your interests.
- Speed up your searches.
- Recognize you when you return to our Website.
Any such information so linked or combined which meets the definition of Personal Data will be treated as such under this Privacy Policy.
As further described in our Cookie Policy, we may use “cookies,” pixels, web beacons, and other technologies to receive and store certain information when you interact with the Services. We may also allow third parties to use cookies on the Services as described in our Cookie Policy. You may refuse the use of cookies by selecting the appropriate settings on your browser; however please note that if you do this you may not be able to use the full functionality of the Services. To learn more about how we use cookies, please visit our Cookie Policy.
The technologies we use for automatic information collection may include:
- Cookies (or mobile cookies) — A cookie is a small file placed on your smartphone, tablet, computer, or other device. It may be possible to refuse to accept cookies by activating the appropriate setting on your smartphone, tablet, computer, or other device. However, if you select these settings, you may be unable to access certain parts of the Services.
- Web Beacons — Portions of the Services and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit us, for example, to count users who have visited those pages or opened an email and for other related statistics (for example, recording the popularity of certain content and verifying system and server integrity). Web beacons can recognize certain types of information, such as cookies, the time and date of a page view, and a description of the page where the Web beacon is placed. We may use Web beacons to compile information regarding the use of the Services.
- Analytics — We may utilize third-party companies and analytics to help us market, sell, and provide information about our products and services; and we may provide your Data to these third-party companies to assist us in conducting business with you. We may use web analytics tools provided by service providers, including, but not limited to, Google Analytics, which is a third-party service that transmits website traffic data to Google servers in the United States. Google Analytics does not identify individual users or associate your IP address with any other data held by Google. We may use reports provided by Google Analytics or other similar service providers, to help us understand traffic on the Services, and web page usage. For more information concerning Google Analytics and how it collects and processes data please see “How Google Uses Data When You Use Our Partners Web Sites or Apps” located at www.google.com/policies/privacy/partners. We may use the information provided by these tools to improve our services and our online advertisements. These tools place session and persistent cookies in your browser to identify you as a unique user the next time you visit, access, or use the Services. Each cookie cannot be used by anyone other than the service provider (e.g., Google Analytics).
At this time, the Services do not recognize automated browser signals regarding tracking mechanisms, such as “do-not-track” instructions. Unless automated browser signals regarding tracking mechanisms are in place, all traffic is treated as equal and processed the same in that we will track users’ use of the Services as well as the webpage that the user came from before reaching the Services and the webpage to which he or she went after leaving the Services. See Section 7 for information on other mechanisms that enable you to exercise choice about behavioral tracking and other privacy matters.
C. Information from Third Parties
To the extent permitted by applicable data protection laws, we may also receive information (including Personal Data) or draw inferences about you from other sources such as analytics providers (such as Google Analytics), advertising networks (such as Google Remarketing), and third-party lead collection systems.
To the extent permitted by applicable data protection laws, we may link some of the information we receive from third parties or publicly available sources with information we obtain through other methods and vice versa. Any such information so linked or combined which meets the definition of Personal Data will be treated as such under this Privacy Policy.
4. How We Use Your Data
FEJC may use your Data in the following circumstances:
- Where we need to perform the contract we are about to enter or have entered with you;
- Where it is necessary for our legitimate interests and your interests and fundamental rights do not override those interests;
- Where do we need to comply with a legal or regulatory obligation; or
- Where you have affirmatively consented to its use.
A. Purposes for Using Your Data
FEJC does not sell, rent, or lease your information to any third party except as stated in this Privacy Policy. We may use information collected in connection with the Services and other communication methods in the following ways:
| Purpose | Type of Data | Reason |
|---|---|---|
| To register as a new customer | Identity, Contact | Sell products and services |
| To process and deliver an order that includes payments, fees, charges, collection of money, shipping, and orders | Identity, Contact, Financial, Transaction and Marketing | Sell and deliver products and services |
| To manage our relationship which includes changes to terms, conditions, subscriptions, surveys, and feedback | Identity, Contact, Profile and Marketing | Fulfill contracts for products and services, comply with legal obligations, keep our records updated, and to better understand how customers use our products and services |
| To enable people to partake in prize drawings, competitions, or complete surveys | Identity, Contact, Profile, Usage and Marketing | Provide enhanced customer experiences, and understand how products and services are used and develop and grow business |
| To administer and protect our business and the Services including troubleshooting, data analysis, testing, maintenance, and reporting | Identity, Profile, Contact and Technical | Running our business, provision of administration and IT services, network security, and fraud prevention and to comply with any legal obligations |
| To deliver relevant website content and advertisements and measure or understand the effectiveness of advertising | Identity, Contact, Profile, Usage, Marketing and Technical | Improve our customer experience, better develop products and services and to inform marketing strategies |
| To use analytics to improve the Services, products and services and marketing | Technical and Usage | Define types of customers for our products and services, develop them, and grow our business |
| To make suggestions and recommendations about goods or services | Identity, Contact, Technical, Usage and Profile | Develop products and services and grow business |
FEJC may disclose Personal Data when it determines it is necessary to comply with applicable laws or regulations; in connection with a merger, acquisition, asset purchase, joint venture, or sale of FEJC, or to protect the interests or safety of FEJC, its customers, or other visitors to the Services.
We will only use your Data for the purposes for which we collect it unless we reasonably consider that we need to use it for another purpose that is compatible with the original purpose. Please note that we may process your Data, in compliance with the above rules, where such processing is required or permitted by law.
The Services may offer features and services that are administered or provided by third parties hired by FEJC To receive these services, you may be required to provide these third parties with Personal Data. Such services may be subject to separate terms and conditions established by such third-party providers, including separate privacy policies that may be different than this Privacy Policy.
5. Disclosures of Your Data
We may disclose Non-Personal Data, including information derived from Personal Data that has been sufficiently aggregated or de-identified such that it is no longer capable of identifying individuals, without restriction.
Except as prohibited by law or as otherwise provided in this Privacy Policy, we may share your Data with third parties for the purposes outlined in Section 4 as well as:
- To our subsidiaries and affiliates.
- To contractors, service providers, and other third parties we use to support our business and who are bound by contractual obligations to keep Personal Data confidential and use it only for the purposes for which we disclose it to them.
- To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by us about our users is among the assets transferred.
- To other third parties with your consent or at your direction (e.g., to a third-party installer of FEJC products to facilitate installation).
- To fulfill the purpose for which you provide it.
- For any other purpose disclosed by us when you provide the information.
- To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
- To enforce our rights arising from any contracts entered into between you and us and for billing and collection.
- If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of FEJC, our customers, or others.
6. Privacy Choices
We strive to provide you with and inform you of choices regarding your information, including Personal Data. Section 6 describes mechanisms for you to control certain uses and disclosures of your information.
- Tracking Technologies and Advertising. You can set your browser to refuse all or some browser cookies or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of this site may then be inaccessible or not function properly.
- Promotional Offers from FEJC. If you do not wish to have your contact information used by FEJC to promote our products or services, you can opt-out by checking the relevant box located on the form on which we collect your data (such as the applicable order or registration form) or at any other time by logging into the Services and adjusting your user preferences in your account profile by checking or unchecking the relevant boxes or by sending us an email stating your request to one of the contact methods provided in Section 1.B. If we have sent you a promotional email, you may send us a return email asking to be omitted from future email distributions. This opt-out does not apply to information provided to FEJC as a result of a product purchase, warranty registration, product service experience, or other transactions.
We do not control third parties’ collection or use of your information to serve interest-based advertising. However, these third parties may provide you with ways to choose not to have your information collected or used in this way. You can opt out of receiving targeted ads from members of the Network Advertising Initiative (“NAI”) on the NAI’s website. For information on accessing or correcting your Personal Data which we hold, please see Section 7.
Nevada residents who wish to exercise their sale opt-out rights under Nevada Revised Statutes Chapter 603A may submit a request by email to the address listed in Section 1. B.
If you are an individual who is located in the European Economic Area (EEA), please see Section 10 for more information about your rights and choices regarding your Personal Data.
If you are a resident of the state of California, you may have additional rights and choices regarding your Personal Data. Please see Section 11 for more information.
7. Accessing and Correcting Your Data
You can review and change certain Personal Data we hold by logging into a Site and visiting your account profile page.
You may also contact us as provided in Section 1.B to request access to, correct, or delete any Personal Data that you have provided to us. Except as required by applicable law, we will not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.
If you are an individual who is located in the European Economic Area (EEA), please see Section 10 for more information about your rights and choices regarding accessing, correcting, and deleting your Data.
If you are a resident of the state of California, you may have additional rights and choices regarding accessing, correcting, and deleting your Data. Please see Section 11 for more information.
We have put in place appropriate physical, technical, and administrative security measures to prevent your Data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. However, no medium of communication, including the Internet, is entirely secure, and FEJC cannot guarantee the security of any Personal Data that is disclosed online. We have put in place procedures to deal with any suspected data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
FEJC will retain your Data to fulfill the purposes for which it was collected. FEJC may also retain and use the Personal Data as necessary to comply with its business requirements, and legal obligations, resolve disputes, protect its assets, and enforce its agreements. We will only retain your Data for as long as necessary to fulfill the purposes for which we collected it, including to satisfy any legal, accounting, business, or reporting requirements.
10. Notices for Individuals Located in the EEA
This Section 10 applies exclusively to visitors and users of the Services who are located in the EEA or who are otherwise considered “data subjects” under the EU General Data Protection Regulation or similar applicable law (“Data Subjects”).
If you are a Data Subject, you have the following rights:
- Request access: commonly known as a “subject access request”, enables you to receive a copy of the Personal Data we hold about you and the purposes for which it is being processed.
- Request correction: enables you to have any incomplete or inaccurate Personal Data we hold about you corrected, though we may need to verify the accuracy of the new Personal Data you provide us.
- Request erasure: generally enables you to have your Data deleted or removed.
- Object to processing: you can object to our processing of your Data when you feel it impacts on your fundamental rights and freedoms.
- Request restriction of processing: enables you to suspend the processing of your Personal Data in the following scenarios: a) if you want us to establish the Personal Data’s accuracy; b) where our use of the Personal Data is unlawful but you do not want us to erase it; c) where you need us to hold the Personal Data even if we no longer require it as you need to establish, exercise or defend legal claims; or d) you have objected to our use of your Personal Data but we need to verify whether we have overriding legitimate ground to use it.
- Request transfer of data: we will provide your Data to you or a designated third party in a structured, commonly used machine-readable format.
- Withdraw consent at any time: enables you to remove your consent where we are relying on it to process your Data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is would occur at the time you ask to withdraw your consent.
- If you have an unresolved privacy concern related to Personal Data collected, processed, or transferred to FEJC, you have the right to submit a complaint to a supervisory authority.
We may need to request specific information from you to help us confirm your identity and ensure your right to access your Personal Data (or to exercise any of your other rights). This is a security measure to ensure that Personal Data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information about your request to speed up our response.
We will try to respond to all legitimate requests within one month. Occasionally it may take us longer if your request is complex or you have made several requests.
The Services are operated and managed on servers located and operated within the United States. Any information collected through the Services as described in this Privacy Policy may be stored in the United States or any other country in which FEJC or its service providers maintain facilities. The United States is not recognized as having adequate safeguards by some jurisdictions. If you are located outside of the United States, please note that we may transfer information, including Personal Data, to a country and jurisdiction that does not have the same data protection laws as your jurisdiction, and you consent to the transfer of information to the United States.
If you are a California resident, California law may provide you with additional rights regarding our use of your Personal Data. To learn more about your California privacy rights, visit our California Privacy Notice.
12. Governing Law and Jurisdiction
This Privacy Policy, and FEJC’s collection and use of customer information, shall be governed by, and interpreted by, the laws of the United States and the State of Wisconsin. Any disputes arising out of this Privacy Policy shall be adjudicated in Waukesha County Wisconsin or a federal court of competent jurisdiction in the Eastern District of the State of Wisconsin.